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Fire & Water - Cleanup & Restoration


1/2/2018 (Permalink)

Are you looking for a career change? Do you love to make a difference?

We are hiring a SERVPRO Marketing Representative. Below is the job description & responsibilities:

Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO® is the best cleaning and restoration company. Use the quarterly Marketing Media Kit to market SERVPRO® services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. 

1. Executive: Customer Satisfaction

  • a. Communicate with centers of influence (COIs) on resolving concerns: face-to-face, phone, or e-mail.

2. Marketing: Generate Revenue

  • a. Meet or exceed assigned sales quota.

3. Marketing: Sales and Marketing Activity

  • a. Set up closing appointments. b. Maintain assigned contact lists (additions/deletions). c. Conduct objective-to-objective daily marketing contacts, compile and maintain center of influence (COI) information, identify “Target 25” (Top 25 contacts to develop into clients), and complete documentation, as appropriate. d. Participate in professional associations, provide Lunch-and-Learns, and promote continuing education courses. e. Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation.

4. Marketing: Professional and Personal Development

  • a. Develop sales skills. b. Understand production and estimating. c. Understand SERVPRO® Enterprise resources and industry knowledge.

5. Executive: Safety and Risk Management

  • a. Attend safety training, as appropriate. b. Understand and comply with safety and risk management guidelines in the office and while traveling.

6. Additional: Other Duties, as Assigned

  • a. Take ownership of Roles and Responsibilities. b. Handle recurring and unique tasks, as necessary.

FOR MORE INFORMATION PLEASE CALL 229-236-1902 or send your resume to office@SERVPRO9816.com

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